Terms & Conditions

Effective date: October 28, 2026

This website is owned and operated by Magical Moments Holistic Wellness, LLC, located in Columbia, South Carolina.

These Terms & Conditions explain the conditions for using our website, booking services, attending classes, and purchasing memberships. Please review them along with our Refund & Rescheduling Policy, Privacy Policy, and the terms of your selected service or membership before purchasing.

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1. Our Services

Magical Moments offers holistic wellness experiences, Reiki, sound sessions, spiritual guidance, mentorship, classes, and group and community wellness services.

Services support relaxation, nervous system wellness, self-awareness, and spiritual reflection. They are complementary wellness practices and are not intended to diagnose, treat, cure, or prevent disease or any medical or mental health condition.

Services do not replace care from a licensed healthcare professional. Massage services are not provided.

Experiences and responses vary. We do not guarantee specific physical, emotional, spiritual, or other outcomes.

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2. Spiritual & Intuitive Offerings

Intuitive guidance, tarot, oracle, mediumship, and Akashic Records readings are curio offerings for spiritual reflection and personal consideration.

These offerings do not provide medical, mental health, legal, or financial advice. Specific messages, connections, predictions, or outcomes are not guaranteed.

You remain responsible for your decisions and for seeking qualified professional advice when appropriate.

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3. Booking & Appointment-Only Visits

Studio services are available by appointment only. Please obtain a confirmed booking before visiting.

Service duration, location, format, price, and included features are described in the relevant listing. Please review those details before booking. Features not listed as included should not be assumed to be part of the service.

Appointments and replacement bookings are subject to availability. Purchasing a membership does not guarantee a particular appointment date or time.

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4. Client Information & Participation

Please provide accurate booking and intake information and complete any required authorization forms before your session.

Tell us about relevant allergies, sensitivities, health considerations, or other concerns that may affect your participation. If you are uncertain whether an activity is appropriate for you, consult a qualified healthcare professional before participating.

Participation is voluntary. You may decline an optional element, request an adjustment, or ask to stop an activity. Changes to participation do not automatically create a right to a refund; our Refund & Rescheduling Policy applies.

Any light touch used during Reiki requires your consent.

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5. Clients Under 18

A parent or legal guardian must complete and sign the required authorization forms for every client under 18.

Clients age 15 and under must also be accompanied by an adult. That adult may be someone other than the parent or legal guardian, provided the parent or legal guardian has signed the required authorization.

A parent or legal guardian must arrange purchases and agreements on behalf of a minor client.

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6. Prices & Payments

Prices and available payment options are displayed in the applicable service listing, membership offer, or checkout.

Any required deposit, remaining balance, recurring charge, or additional charge must be disclosed before you commit to the purchase. Optional paid enhancements require your agreement.

Payments are processed through the payment providers available at checkout. Please do not send full payment-card details by email or text.

Prices and offerings may change for future purchases. Changes do not retroactively alter a confirmed purchase. Changes affecting an existing recurring membership will be communicated before taking effect, with an opportunity to cancel before the affected renewal.

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7. Refunds, Cancellations & Rescheduling

Payments are non-refundable except when Magical Moments cancels and you cannot accommodate rescheduling, or where a refund is required by applicable law.

At least 24 hours’ notice is required to cancel or reschedule an appointment or class without losing the payment or membership session.

With timely notice, payment may be applied to a replacement booking for the same service, subject to availability. Payments for individual appointments do not expire.

Cancellations or rescheduling requests received less than 24 hours before the booking, and missed appointments, result in forfeiture of the payment or deduction of the membership session. No refund or replacement session is provided.

If Magical Moments cancels, we will offer rescheduling. If you cannot accommodate the replacement arrangements, we will refund the canceled booking. Membership sessions will be restored, with an appropriate refund arranged if rescheduling is not possible.

Please review our full Refund & Rescheduling Policy for additional details and contact options.

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8. Memberships & Recurring Billing

Recurring memberships renew automatically at the price and frequency disclosed when you enroll, unless canceled before the next renewal.

You may cancel future renewals at any time through your online account, where available, or by contacting us in writing before the next billing date. Canceling does not refund payments already processed.

Benefits, session allowances, discounts, rollover rules, and access after cancellation depend on the selected plan. The terms displayed for that plan at purchase apply.

For Guided by Grace memberships, monthly session benefits do not roll over. Benefits remain available through the final paid membership period.

For Reset & Restore, unused sessions roll over while the membership remains active. Upon cancellation, accumulated rollover sessions expire. The final paid month’s three-session allowance, less any sessions already used from that allowance, remains available under the plan’s terms.

The no-expiration provision for individual appointments does not override membership expiration or cancellation rules.

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9. Virtual Services

Virtual appointments use Zoom by default. A phone appointment may be requested for services that offer that option.

Reiki classes are offered in person or through Zoom, with no phone-based class format. Sound practitioner classes are offered in person.

Please arrange a suitable private space and a working connection or phone for your virtual appointment. Contact us promptly if a technical issue prevents participation so we can discuss appropriate arrangements.

Zoom sessions are not recorded unless requested by the client. Recording storage, access, and retention are explained in our Privacy Policy.

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10. Classes & Certificates

Each class booking covers the class and level specified in its listing. Additional levels or classes require separate bookings unless expressly included.

Class certificates recognize completion of the applicable training. They do not constitute a healthcare license or authorize diagnosis or treatment of medical or mental health conditions.

Students are responsible for understanding any requirements applicable to their own future professional practice.

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11. Seasonal Touches & Optional Features

Selected services may include seasonal aromatherapy, botanical selections, oils, beverages, or ambient details. These may vary by season, appointment, and availability.

Please disclose allergies, sensitivities, and preferences in advance. Seasonal touches complement the core service and do not mean every enhancement is included in every appointment.

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12. Respectful Conduct

Clients, accompanying adults, and participants are expected to communicate respectfully and follow reasonable instructions concerning safety, equipment, and the studio environment.

We may pause or end a session when threatening, harassing, inappropriate, or unsafe conduct prevents services from continuing safely. Any decision concerning unused payments will be handled under the applicable policies and law.

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13. Website Accounts & Materials

Please provide accurate account information, protect your login credentials, and notify us if you suspect unauthorized use.

Website content, branding, class materials, and other resources are owned by Magical Moments or used with permission. Materials supplied to you are for your personal use unless a separate agreement permits otherwise. Please obtain permission before reproducing, selling, or distributing them.

You may not use the website for fraud, harassment, unlawful activity, or attempts to interfere with its operation.

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14. Privacy & Communications

Our Privacy Policy explains how we collect, use, store, and share personal information.

Booking a service allows us to send communications necessary to manage that booking or membership. Marketing email preferences are handled separately, and subscribers may unsubscribe.

Membership text support is limited to the benefits and business-day response schedule described in the selected plan. It is not an emergency or crisis service.

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15. Changes & Service Availability

We may update website content and future offerings. Material changes to these Terms will be reflected in an updated effective date.

Updated terms do not retroactively remove benefits already purchased. If we cannot fulfill a confirmed booking, our Refund & Rescheduling Policy applies.

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16. Questions & Concerns

Please contact us if you have a concern about a booking, payment, membership, or service so we can review it and work toward a resolution.

Nothing in these Terms limits rights or remedies available under applicable law.

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Magical Moments Holistic Wellness, LLC
9367 Two Notch Road
Columbia, South Carolina

Email: Magicalmomentmanagement@gmail.com
Call or text: 803-563-8205

Business communications are reviewed Tuesday through Saturday, except where a membership specifies a different response commitment.